MediCore · Healthcare · Automation
MediCore — automating patient intake end to end
−71%
admin hours
24/7
self-service booking
Challenge
Business context
Patient intake ran entirely through phone calls and front-desk staff, creating a bottleneck that limited how many patients MediCore could onboard per day.
Solution
What we built
We built a WhatsApp Business API intake flow with intent routing, writing structured intake data directly into MediCore's records system, with human-in-the-loop review on any exception the automation can't confidently resolve.
Technology
Stack used
WhatsApp Business APIAutomation workflows
Results
Business impact
−71%
admin hours
24/7
self-service booking
Related
Services used in this engagement
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